IT- AM/ Manager

Setting POS(LS Hospitality) environment for requirement.
Store closing follow up & checklist validation.
Report creation/deletion/modification.
Functionality requirement gathering and analysis.
Functionality testing and deployment.
Troubleshoot NAV and LS issues.
Object update (backup of objects required) at HO.
Basic knowledge of networking.
Scheduled job monitoring and errors resolution.
POS and back office configuration for new store opening.
Offer configuration at head office and replicating to stores.
Resolution of store users queries.
Report writing in NAV2009 & Technical support to NAV users.
Follow up with vendors to resolve issues.
User creation and assigning roles and permissions.
Handling IT audit.
Managing team members.